This Privacy Policy explains how jliss collects, uses, stores, and protects the personal information of users and players on the jliss platform. We take your privacy seriously — your data is handled in accordance with the Data Privacy Act of 2012 (Republic Act 10173) of the Philippines and applicable PAGCOR regulations.
jliss ("we," "our," "us," "jliss") is committed to protecting the privacy and personal data of everyone who uses the jliss platform, accessible at jliss.club (the "Platform"). This Privacy Policy ("Policy") sets out in detail what personal data we collect about you, how we use it, how long we keep it, who we share it with, and what rights you have regarding your data.
This Policy applies to all individuals who access or use the jliss Platform, including unregistered visitors, registered account holders, and verified players. It covers data processed through the Platform website, any associated mobile-optimized interfaces, and all communications channels — including live chat support and email correspondence.
By registering a jliss account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree to the collection and processing of your personal data as described herein, you should cease using the Platform and request account closure by contacting jliss support.
For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, the data controller responsible for the personal data of jliss Platform users is:
| Field | Details |
|---|---|
| Entity Name | jliss (operating under jliss.club) |
| Platform URL | jliss.club |
| Operating Market | Republic of the Philippines |
| Regulatory Framework | PAGCOR-aligned compliance; RA 10173 (DPA) |
| Support Email | support@jliss.club |
| Privacy Contact | support@jliss.club (mark subject: Privacy Inquiry) |
jliss collects only the personal data necessary for the provision of our online casino services, regulatory compliance, and account security. The categories of personal data we may collect are as follows:
| Category | Data Points Collected | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID type and number | KYC verification, age verification (21+), PAGCOR compliance |
| Contact Data | Philippine mobile number (Globe/Smart), email address, residential city/province | Account registration, OTP delivery, support communications |
| Financial Data | GCash account name, PayMaya account name, bank account name and partial number, transaction amounts and timestamps | Deposit and withdrawal processing, anti-money laundering (AML) compliance |
| Account Activity | Game history, bet amounts, win/loss records, session durations, bonus usage, responsible gaming settings | Platform operation, responsible gaming monitoring, fraud detection |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, cookies, session tokens | Security, fraud prevention, platform optimization |
| Communications Data | Live chat transcripts, email correspondence content, support ticket history | Customer service provision, dispute resolution, quality assurance |
| KYC Documents | Scanned or photographed copies of valid Philippine government-issued identification submitted for identity verification | Age verification, identity verification, PAGCOR-aligned AML compliance |
jliss does not collect sensitive personal data as defined under RA 10173 (such as religious beliefs, health data, or political affiliations) unless directly relevant to a specific regulatory obligation and with your explicit consent.
jliss collects personal data through the following channels:
jliss processes your personal data for specific, legitimate, and lawful purposes. The following table outlines the primary processing activities and their legal basis under the Data Privacy Act of 2012:
| Processing Purpose | Legal Basis (RA 10173) |
|---|---|
| Account creation and management | Performance of contract with the data subject |
| Age verification (21+ enforcement) | Legal obligation (PAGCOR regulations) |
| Identity verification (KYC) | Legal obligation (PAGCOR-aligned AML/KYC requirements) |
| Payment processing and fraud prevention | Performance of contract; legitimate interest |
| Platform security and access control | Legitimate interest (protecting the Platform and players) |
| Responsible gaming monitoring and tools | Legal obligation; legitimate interest; consent |
| Customer support and dispute resolution | Performance of contract; legitimate interest |
| Marketing and promotional communications | Consent (opt-in required; withdrawable at any time) |
| Platform analytics and improvement | Legitimate interest (improving service quality) |
| Compliance with law enforcement or regulatory requests | Legal obligation |
jliss uses cookies and similar tracking technologies to operate the Platform, maintain session security, analyze usage patterns, and personalize your experience. A cookie is a small data file stored on your browser or device when you visit jliss.club.
The types of cookies used on jliss are as follows:
You may adjust your browser settings to block or delete cookies, though disabling strictly necessary cookies may prevent you from logging in or using the Platform. jliss does not use advertising cookies or pass data to third-party ad networks for retargeting purposes.
jliss does not sell, rent, or trade your personal data to third parties for commercial purposes. We may share your personal data with the following categories of third parties strictly for the purposes described:
All third parties with whom jliss shares personal data are subject to appropriate data protection obligations. jliss will not share your data beyond what is necessary for the stated purpose.
jliss primarily processes and stores personal data within the Philippines or in jurisdictions offering an adequate level of data protection as assessed under the standards of RA 10173. Where personal data must be transferred to game providers or technology vendors operating servers outside the Philippines, jliss ensures that:
Where technically feasible, jliss configures its service providers to process Philippine player data within the Asia-Pacific region to minimize cross-border data transfer risks.
jliss retains personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | PAGCOR compliance; AMLC record-keeping requirements |
| KYC Documents | Duration of account + 5 years post-closure | Anti-Money Laundering Act obligations (RA 9160) |
| Financial Transaction Records | Minimum 5 years from transaction date | AMLC and BSP record-keeping requirements |
| Game Activity Logs | 3 years from session date | Dispute resolution; responsible gaming audit trail |
| Support & Communications | 2 years from last interaction | Dispute resolution; quality assurance |
| Technical & Security Logs | 12 months from generation | Security monitoring; fraud investigation |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Proof of lawful marketing basis |
Upon expiry of the applicable retention period, jliss will securely delete or anonymize personal data so it can no longer be attributed to an individual. Anonymized aggregate data may be retained indefinitely for statistical analysis without privacy implications.
jliss implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
As a data subject under the Data Privacy Act of 2012 (RA 10173) of the Philippines, you have the following rights with respect to your personal data held by jliss:
To exercise any of these rights, contact jliss via live chat within the Platform or by email at support@jliss.club with the subject line "Data Subject Request." jliss will respond within 30 calendar days. Identity verification will be required before any data subject request can be fulfilled.
jliss does not knowingly collect or process personal data of individuals under the age of 21 years. The jliss Platform is strictly an adult service — age 21 and above is the mandatory minimum under PAGCOR regulations for online casino gaming in the Philippines.
If jliss becomes aware that personal data has been collected from a person under the age of 21 — whether through age verification failure or any other means — we will immediately:
If you are a parent or guardian and believe that a minor in your care has registered a jliss Account, please contact us immediately at support@jliss.club with the subject line "Minor Account Report."
jliss will only send you marketing communications — including promotional offers, bonus notifications, and platform updates — if you have provided explicit opt-in consent during registration or through your Account preferences.
Marketing consent is separate from operational communications. You will always receive transactional messages essential to your Account — deposit confirmations, withdrawal status updates, security alerts, OTP codes, and KYC status notifications — regardless of your marketing preferences.
You may withdraw your marketing consent at any time by:
Opt-out requests are processed within 5 business days. Withdrawal of marketing consent does not affect the lawfulness of any processing that occurred prior to your opt-out.
jliss reserves the right to amend this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, PAGCOR regulations, or NPC guidance. Material changes to this Policy will be communicated to registered users via the email address or mobile number on file no less than 14 days before the effective date.
The current version of the Privacy Policy is always accessible at jliss.club/privacy-policy. The effective date at the top of this document indicates when the current version was last updated. Your continued use of the jliss Platform after the effective date of an amended Policy constitutes acceptance of the changes. If you object to material changes, you must exercise your data subject rights and request account closure before the effective date.
For any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact jliss through the following channels:
| Channel | Details | Response Time |
|---|---|---|
| Live Chat | Available within the Platform 24/7 | Under 3 minutes (average) |
| Email – General | support@jliss.club | Within 24 hours (business days) |
| Email – Privacy | support@jliss.club (Subject: Privacy Inquiry) | Within 30 days (data subject requests) |
Beyond the legal text above, here is a plain summary of what jliss commits to every Filipino player regarding the handling of their personal data.
All personal and financial data transmitted through jliss is protected by 256-bit TLS encryption — the same standard Philippine banks use for online banking. Data stored on our servers is also encrypted at rest.
jliss does not sell, rent, or trade your personal data to third-party advertisers or data brokers — not for profit, not for marketing partnerships. Your data is used only for the purposes described in this Privacy Policy.
jliss processes all player data in accordance with Republic Act No. 10173 (Data Privacy Act of 2012) and its IRR, overseen by the National Privacy Commission (NPC). Your rights as a Filipino data subject are fully respected.
Access, rectify, erase, port, or object to your data — jliss honors all eight data subject rights under RA 10173. Requests are processed within 30 calendar days with identity verification. No bureaucratic runaround.
Marketing emails and SMS promotions are only sent when you've explicitly consented. You can withdraw marketing consent at any time from your Account settings or by contacting support. Transactional messages are separate and always necessary.
If a data breach occurs that puts your personal data at risk, jliss will notify the NPC within 72 hours and inform affected players without undue delay — not after weeks of internal review. Transparency when things go wrong is non-negotiable.
Play with confidence — your data is protected by Philippine law, encrypted end-to-end, and never sold. 500+ games, GCash deposits, live dealer and bingo. For players 21 and above.